Winter Innovations Include Hundreds of Features and Services Grounded in AI and Automation for Better Customer Experience and Increased Employee…

Companies adopting core AI capabilities and applications over the next five years will be positioned for significant gains in productivity,…

A major core tenet of CommerceCX solution is helping businesses understand how they want to leverage QTC to disrupt their industry. Know My…

Urban Airship Bolsters Product Management Team with Proven Executives from Enterprise Software Leaders Today, leading customer engagement company …

Industry-First AI Analytics Platform to Predict Business Issues Across Hybrid IT Showcased at Oracle OpenWorld 2018 FixStream, a Gold Partner in…

Driverless Race Car Becomes First to Complete Uphill Event. The dynamics of racing — a human driver guiding a powerful machine to reach the finish…

Automation is already here. At times, it feels as if we’re in a real-life version of the parable of the frog and the boiling water: automation has…

LivePerson, Inc., a leading provider of conversational commerce solutions, today announced an integration with the newly launched, AdLingo, a…

Strategic telecommunications industry appointments bolster leadership for communications intelligence and enterprise listening company and…

Data is infinite, collecting enormous amounts of data will help us understand how to predict patterns and what works for marketing.  Know My…