Technology Smart Communications and CGI Partner to Transform Debt Collections Customer Experience GlobeNewswire Apr 5, 2023 Smart Communications announced that the company has entered into a strategic partnership to integrate Smart Communications’ industry-leading…
Technology MMC Selects RingCentral’s Cloud Communications Solutions to Improve Customer Experience and… Business Wire Mar 15, 2023 MMC, a Human Resources Outsourcing company (HRO), announced it has replaced its on-premise legacy communications systems with RingCentral, a leading…
Cloud PagerDuty for Customer Service in ServiceNow CSM Now Generally Available to Enable Real-Time, Direct… AIT News Desk Feb 1, 2023 New application helps ServiceNow customers exceed service level agreements and improve customer experience PagerDuty, a global leader in digital…
Technology WorkWave Announces Full-Service Communication Center to Streamline Customer Relations AIT News Desk Jan 10, 2023 WorkWave, a leading provider of SaaS software solutions that support every stage of a service business's life cycle, announced the launch of its new…
Technology Infobip Reveals The Five Most Significant Trends In Customer Experience And Omnichannel… AIT News Desk Jan 9, 2023 Global cloud communications platform Infobip reveals its top five trends for customer experience and omnichannel communications for 2023. According to…
Video Understanding Gondola Teams up With Zoom Video Communications, Inc. To Help Users Optimize Live Customer Meetings AIT News Desk Jan 5, 2023 Sales and Service Professionals Improve Customer Relationships and Turn Every Meeting into a Repeatable Win with Meeting Playbooks Now Available in…
Technology FourKites Partners with Sony Network Communications Europe to Help Enterprise Shippers Deliver… AIT News Desk Nov 9, 2022 Industry leaders collaborate to better serve customers through unmatched global, multimodal network coverage and market-leading ETAs Leading…
Cloud Cape Air Enhances Cloud Communications and Customer Engagement with 8×8 XCaaS AIT News Desk Sep 23, 2022 Leading Commuter Airline Chooses 8x8 for Enhanced Call Quality, Improved Response Times, and Actionable Insights 8x8, Inc. a leading integrated…
Machine Learning Iterable Introduces AI Optimization Suite to Drive Individualized Communications For Millions of… AIT News Desk Aug 9, 2022 New AI Optimization Suite, alongside other products and capabilities will be unveiled at Iterable’s signature conference, Activate Summit North…
Cloud S-NET Communications Launches AI-Powered Omnichannel Customer Experience Solution to Help Businesses… AIT News Desk Aug 1, 2022 S-NET Communications, a leader in cloud-based business communications and networking services,announced the launch of S-NET Engage, a comprehensive,…