AIT Featured Posts Customer Communications Management – Two Different Perspectives AIT News Desk Jun 3, 2020 DocPath Analyzes the Improvements of Its Document Software and the Most Important Customer Communication and Document Software Problems of Large and…
SaaS Sapiens Partners With SPLICE Software to Improve and Automate the Customer Communication Process AIT News Desk Mar 30, 2020 The Insurtech Company Has a Sapiens Track Record of Decreasing the Time and Costs Associated With the Claims Process and Improving the Customer…
Automation Empathy + AI: Brands Could Improve Customer Communications with AI AIT News Desk Oct 29, 2019 In a Recent Report, OpenMarket Has Revealed That 63 Percent of Consumers Want More AI in Customer Communications and Service; Half of Consumers Don’t…
Technology Topdown Announces Partnership to Bring Cloud-Native Customer Communications Management Solutions to… AIT News Desk Aug 12, 2019 Top Down Systems Corporation (“Topdown”), a leading developer of customer communication management (CCM) software applications, and Infosys, Ltd.…
News Vonage Partners with Altice Portugal to Provide Leading-Edge Customer Communications AIT News Desk Apr 24, 2019 Partnership to Enable Next-Generation Mobile Voice and SMS Messaging for Businesses Throughout Portugal Vonage , a global business cloud…
Machine Learning Mitel Launches Advanced AI-Powered Analytics Solution That Unlocks Deep Communication Insights To… Business Wire Oct 10, 2024 Mitel Interaction Recording Insights AI analyzes valuable customer communication data to boost quality management and compliance Mitel, a global…
Technology SOFTEL Communications Teams Up with Prophecy International for Advanced Customer Experience… Cision PRWeb Feb 10, 2024 The partnership between Prophecy International and SOFTEL, which brings together emite's analytics with SOFTEL's artificial intelligence and cloud…
Machine Learning net2phone Unveils AI-Powered Solutions for Smarter Business Communications and Deeper Customer… GlobeNewswire Oct 26, 2023 net2phone, a leading provider of intelligent communications-as-a-service for businesses and contact centers unveiled its innovative suite of…
Machine Learning O’Neil Digital Solutions Launches ONEsuite 4.0 To Revolutionize Customer Experience &… PR Newswire Oct 20, 2023 Cutting-edge AI-powered platform elevates customer communication and experience management to unprecedented levels. O'Neil Digital Solutions, a…
Cloud Vonage Selected by KDDI Web Communications to Advance Digital Transformation and Customer Engagement… AIT News Desk May 19, 2023 Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced a new collaboration with KDDI…