SMBs now have an affordable platform for seamless, automated lead management CallRail, a lead-focused marketing and analytics platform, announced…

Outsourcing specialist Inspiro has selected WorkGenda, a next-generation SaaS Workforce Management Optimization solution, for managing and optimizing…

CXone Performance Analytics integrates with Salesforce Einstein to improve agent performance and customer experience NICE inContact, a NICE…

Thirty Percent of Respondents Admit to Using Unencrypted Devices According to Latest Apricorn Poll Apricorn, the leading manufacturer of…

First-Ever Virtual Calabrio Customer Conference Showcases Cloud-Based WEM Platform Designed for the Modern, Agile Contact Center Calabrio, the…

October is National Cyber Security Awareness Month (NCSAM), which was created to raise awareness around the importance of cybersecurity and provide…

72% of respondents revealed that number of DAM has grown 48% see automation as a top priority in management of assets for 2021 75% unsure of…

New Report From BRG Retail Performance Improvement Professionals Outlines Holiday 2020 Considerations for COVID Retail Industry Retail faces…

As new coronavirus restrictions look set to confine much of the UK population to their homes this winter, cybersecurity specialists Panda Security are…

Hi Clayton, please tell us about your journey into marketing technology and how you started at American Express. Throughout my career, I’ve held…