Analytics Businesses Could Recoup Over $10,000 per Employee per Year With More Efficient Communications… AIT News Desk Dec 23, 2019 Global Report Examines Latest Trends in Business Communications and How They Affect Employee Productivity and the Bottom Line Mitel, a global…
Technology InGenius Announces CTI Support for Salesforce Financial Services Cloud AIT News Desk Aug 12, 2019 InGenius Software Inc., a computer telephony integration (CTI) innovator, announced integration support for Salesforce Financial Services Cloud. The…
Machine Learning Google’s Latest AI Roll-Out to Focus on Document Scanning, Receiving Phone Calls and Searching for… Viraj T Apr 11, 2019 At this week’s Google Cloud Next conference, the search engine giant introduced a range of Machine Learning-powered products for its corporate…
Analytics Study Reveals Innovation and Cost Control Are Key Drivers of Cloud Communications Adoption in Europe AIT News Desk Jan 28, 2019 Mitel Survey of 1,000+ Decision Makers Across Eight European Countries Reveals Business Attitudes to Public, Private and Hybrid Adoption of Cloud…
Blockchain Blockchain’s Social Media Platform Howdoo Has Today Issued an End of Year Summary of Progress… AIT News Desk Jan 21, 2019 Highlights Include the Following David Brierley, CEO, states: "We have launched our Beta platform on IOS, Android and desktop for testing and to…
Mobile Senior Telecom Industry Leaders Join Tethr Board to Drive Next Wave of AI-enabled Communications… AIT News Desk Oct 12, 2018 Strategic telecommunications industry appointments bolster leadership for communications intelligence and enterprise listening company and…
AIT Featured Posts Google Cloud Makes a Feisty Jump into AI and Machine-Level Translation for Contact Centers Sudipto Ghosh Jul 26, 2018 Google Cloud services could see more inroads into AI and NLP-based technology in the very near future. Google is betting heavily on smart technologies…
SaaS More than 50 Leading Companies Announce New Products, Services, Demonstrations & More at ICMI… AIT News Desk May 16, 2018 Announcing companies include 8x8, Appian, NICE inContact, Sharpen & Talkdesk The International Customer Management Institute (ICMI), the…