Content Guru Positioned as a Challenger in the 2020 Gartner Magic Quadrant for Contact Center as a Service
Content Guru, global innovator in cloud contact center solutions, has been positioned by Gartner in the Challenger quadrant of the 2020 Gartner Magic Quadrant for Contact Centre as a Service (CCaaS)1.
“We believe that our positioning as a Challenger reflects the global, highly scalable, feature-rich CCaaS solutions we have built. We look forward to helping many more organizations deliver outstanding CX, and watching and shaping the evolution of this exciting market.”
This assessment by Gartner, the leading industry analyst firm covering the technology market, followed a rigorous Magic Quadrant process involving an in-depth evaluation of Content Guru’s technology, roadmaps, operational and support capabilities, and customer feedback.
Recommended AI News: ADTRAN Announces Mosaic One for End-to-End Network Visibility
Content Guru has a rich history of providing mission-critical cloud communications for large enterprises in a range of sectors including Financial Services, Healthcare, Retail, Travel, and Utilities. During the COVID-19 pandemic, it has helped numerous organizations, such as the NHS, keep essential operations running in the face of severe disruption. Content Guru believes it met the entry criteria for this global Magic Quadrant based on its significant international presence across the USA, Asia Pac and Europe. Previously, Content Guru was recognized in the Gartner Magic Quadrant for Contact Center as a Service, Western Europe for four years back-to-back, mostly recently in the Leaders quadrant. In 2019, Content Guru was positioned as a Leader in Magic Quadrant for Contact Center as a Service, Western Europe, with the highest Ability To Execute.
Sean Taylor, CEO of Content Guru, commented: “We estimate the core CCaaS market is worth $20bn annually and expect to see 90% of it migrate to the cloud over the next 5-6 years. COVID-19 has probably taken 2 years out of that transition process as most organizations have been forced to adopt distributed-working practices.”
Recommended AI News: Domino Data Lab Bolsters Executive Team
“Over the next decade many of the techniques used in CCaaS, such as omni-channel communication, sophisticated matching of service resources with customers, deep integration into systems of record and intelligent automation will shape next-generation Customer Experience (CX).”
“We believe that our positioning as a Challenger reflects the global, highly scalable, feature-rich CCaaS solutions we have built. We look forward to helping many more organizations deliver outstanding CX, and watching and shaping the evolution of this exciting market.”
1 Gartner, Magic Quadrant for Contact Centre as a Service, Steve Blood, Drew Kraus, Pri Rathnayake, 9 November 2020.
2 Gartner, Magic Quadrant for Contact Center as a Service, Western Europe, Simon Harrison, Steve Blood, Drew Kraus, 15 October 2019
Recommended AI News: StorMagic Enhances Security for Cloud Deployments Through New SvKMS Integrations
bookmarked!!, I love your blog!
Hi, I do believe this is an excellent blog. I stumbledupon it
😉 I am going to revisit once again since i have
book-marked it. Money and freedom is the best way to change, may you be rich and continue to
guide other people.
Hello, all is going fine here and ofcourse every one is sharing
information, that’s really fine, keep up writing.
Inspiring story there. What occurred after? Good luck!
Thanks , I’ve recently been looking for information approximately this topic
for a while and yours is the best I have found out so far.
But, what about the conclusion? Are you sure concerning the supply?
I every time emailed this web site post page to
all my associates, for the reason that if like to read
it after that my contacts will too.
You really make it seem so easy with your presentation but I find this matter to
be actually something which I think I would never understand.
It seems too complex and very broad for me. I’m looking
forward for your next post, I will try to get the hang of it!
whoah this blog is fantastic i like reading your articles.
Keep up the great work! You already know, lots of individuals are looking around for this info,
you can aid them greatly.
Nice respond in return of this difficulty with solid arguments
and explaining everything on the topic of that.
What’s Going down i am new to this, I stumbled upon this I
have found It positively useful and it has aided me out loads.
I’m hoping to contribute & aid other users like its helped me.
Great job.
Inspiring quest there. What happened after?
Good luck!
Thank you for another wonderful article. Where else may anybody get that kind of information in such a perfect approach of writing?
I’ve a presentation subsequent week, and I am on the search for such information.
Hello friends, nice post and fastidious arguments commented
at this place, I am really enjoying by these.
You actually make it seem really easy together with your presentation however
I find this matter to be actually something that I think I’d
by no means understand. It seems too complicated and extremely huge for me.
I’m taking a look ahead in your subsequent publish, I’ll attempt to get the hold of it!
ordina farmaci a Monaco AbZ-Pharma Gembloux farmaci disponibili in Italia
médicaments en ligne avec options de paiement sécurisées Verman Auxerre medicijnen zonder recept online kopen in Nederland
prezzo di farmaci a Roma, Italia Trima Hilversum medicamentos recomendado por profesionales de la salud en Perú
acheter médicaments Belgique légal Interpharm Maur Acheter médicaments rapidement et facilement Belgique
commander médicaments France ordonnance médicale
InvaGen Puente Alto Acheter médicaments à prix avantageux
Belgique
ауа райы қалыптасатын қабат, ауа райы деген не планета металла, входные двери
12 месяцев судебная практика по
земельным спорам рк, исковая давность
по земельным спорам ата ана басты құндылық, отбасы құндылықтары мақсаты
исполнительная надпись нотариуса, исполнительная надпись нотариуса проверить депортация немцев в
казахстан в годы вов, причины депортации немцев в казахстан
источники финансирования деятельности корпорации, заемные источники финансирования это
қимылды ойындар мақсаты, қимылды ойындар
кіші топ
Magnificent beat ! I wish to apprentice while you amend your web site, how can i subscribe for a blog site?
The account aided me a acceptable deal. I had been a little bit acquainted of this your broadcast provided bright clear
concept
It’s appropriate time to make some plans for the long run and it’s time to be happy.
I’ve read this publish and if I could I want to suggest you some fascinating things
or suggestions. Perhaps you could write subsequent articles regarding this article.
I wish to read even more things approximately
it!
Definitely consider that which you said. Your favourite reason appeared to be at the internet the simplest factor
to understand of. I say to you, I certainly get annoyed while
folks think about worries that they just do not understand about.
You controlled to hit the nail upon the top and also outlined out the entire thing without having side-effects , other folks can take a signal.
Will likely be back to get more. Thanks
I am really thankful to the owner of this web page who has shared this impressive paragraph at at this time.
farmaci senza ricetta disponibili in Spagna Qualigen Ans Comprar tabletas en Australia
қызылорда тарихы эссе, қызылорда аудандары 3d туралы мәлімет,
3d панорама артықшылығы тоты құс түсті көбелек мағынасы жабайы шөп егінді аздырар еріншектік ерді аздырар мағынасы, жабайы шөп егінді аздырар перевод
audi e-tron gt цена, ауди е-трон цена
в казахстане работники леруа мерлен, леруа мерлен контакты кімнің қай сөйлем мүшесі, сөйлем мүшелері нешеге бөлінеді бастауыш бірлестігінің апталық тақырыптары, бірлестік жетекшісінің жылдық жоспары
medicamentos con receta en Bruselas Ranbaxy Gistel ¿dónde comprar medicamentos
sin receta?
online aankoop van medicijnen in Frankrijk GSK Heerlerbaan Online-Kauf von Medikamente in Antwerpen, Belgien
дін мен дәстүр сабақтастығы болашак консультация, болашак стипендия ram
1500 цена, ram 1500 trx диапазон 7 букв
сканворд, полезные ископаемые добываемые
программа свое жилье, свой дом ипотека калькулятор
сайлау туралы пост, сайлау туралы нақыл
сөздер жандарбек есімінің мағынасы, тарихи есімдер сулпак павлодар личный кабинет, магазин сулпак павлодар каталог
қанша материк бар, қанша мұхит бар ауа райы түлкібас ауданы,
ертен ауа райы снегоуборочная машина масса лучшие психологические тесты онлайн, тест психиатрия онлайн
лотереяда лотереяны қалай ұтып алуға болатынын айтады қауіпті еңбек жағдайлары, еңбек кодексі кезекті еңбек демалысы справка о беременности казахстан, справка 027/у казахстан где получить егеменді қазақстан, егемен қазақстан
газеті тарихы
қара бұлт өлеңі скачать, ахмет
байтұрсынов мысалдары көрініс офд билайн, офд транстелеком бақыт
үшін күрескен ғашықтардың тағдыры әдеби эссе,
бақыт үшін күрескен ғашықтар мазмұны электромонтер еткс рк, разряды рабочих профессий в рк
заговор на победу в выставке собаки сон мужу снится измена жены мужу карты таро 9 пентаклей перевернута
текст молитва мирного воина гадание как вернется человек
бас иемін мәңгі текст, нұрмұхаммед
жақып ұстазым текст скачать қапия кеткен жері ээг тараз, акулов тараз сыныптастар кино
скачать, сыныптас 1 сезон
3 серия
үнді мұхиты шұңғымасы, үнді мұхитының тұздылығы туркестан
– сарыагаш автобус, туркестан пойыз кестесі әрекет потенциал кезеңдері, мембраналық потенциал счетчик меркурий 230 инструкция,
меркурий 230 ам-02 как снимать показания
существительные по значению, все существительные актив смартфоны,
мой актив источники погашения государственного долга, государственный долг – это сумма русское радио алматы, русское радио азия
скачать песни
фриланс ru отзывы программист 1с кто это работа в якутске подработка вакансии работа
на дому в анапе свежие
работа дома свечи заполнять карточки на вайлдберриз вакансии удаленно на
дому подработка без трудоустройства ярославль подработка
по ночам в выходные
приснилось много снега во дворе как отвадить любовника жены заговор сон сниться если люди помирились
к чему снится умершая бабушка в 40
день как вызвать эмоции у мужчины
овна
leki do kupienia w aptekach Sanis Salta Precios más bajos en medicamentos
genéricos