E-commerce veteran and customer experience innovator, Frank Juhasz, joins award-winning global business technology consultancy
Keytree, an international award-winning design and technology consultancy and product developer with partnerships with SAP, AWS and Google has extended its offices into North America with the hiring of Frank Juhasz as president. Juhasz joins Keytree after a successful 25-year career that has included leadership roles at Toys”R”Us Canada, Holt Renfrew, Giant Tiger, Hudson’s Bay Company, Purolator and Rogers Communications.
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“We’ve known Frank for close to five years and have worked on some very successful projects together, particularly with our KIT Clienteling product,” says Dan McNamara, CEO and co-founder of Keytree. “Frank has always impressed us with his vision, understanding of technology and his ability to apply complex solutions pragmatically and efficiently from a customer perspective. He is a global leader in his field and will play a key role in our expansion into the North American market over the coming years.
In his two most recent positions, Juhasz selected Keytree as vendor of choice to offer front-line sales associates leading-edge mobile solutions, helping to achieve deeper engagement with customers, maximizing loyalty, service levels and, ultimately, increased sales. KIT clienteling and assisted selling solution, is positioned at the crossroads of e-commerce and the brick and mortar experience. It enables store associates to communicate with customers anywhere, anytime, sharing content, up-selling and cross-selling products and solutions that are personalised all from mobile phones or tablets. Furthermore, it enables the associate to complete transactions remotely and arrange fulfillment.
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“I’ve had the privilege of working with world leading retail and sales technologies for more than 25 years,” says Juhasz. “Implementing technologies that benefit the sales associates and their customers has always been a challenge. But Keytree has truly differentiated itself by creating a modular easy-to-use toolset that is changing the face of retail. My experiences with Keytree solutions, people and culture, be it in e-commerce, back-end ERP systems or customer-facing systems, have always left me extremely pleased. When the company’s founders approached me about their expansion into North America, it was an easy decision. I knew I wanted to be a part of this growth and world class organization.”
Keytree is driven by innovation and a passion for design and user experience. The business technology consultancy has multi-disciplined teams and has implemented projects spanning across more than 100 countries. Keytree helps companies become leaner, faster and more agile with its award-winning team of innovation experts. In these exceptional times, businesses need to pivot service and product offerings to better support the customer. With Keytree’s simple-to-use applications, companies can transform their digital potential into a business reality – fast and effectively.
Keytree services brands and businesses across multiple sectors including Jaguar Land Rover, ARM, Greggs, BP and the UK Ministry of Justice. Currently with offices in London, Toronto, Port Talbot, Madrid, Melbourne and Bangalore, Keytree employs a team of 500 expert consultants with projects spanning over 100 countries.
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