customer engagement

Tech-Enabled BPO Company Will Leverage CrowdStrike Falcon to Monitor and Stop Data Threats in Real Time iQor, a managed services provider of…

Conversocial Launches New All-In-One Messaging Suite Combining AI, Bot and Human-Agent Engagement Conversocial, the leader in conversational…

Seasoned Executive Brings Enterprise Selling Expertise to Drive Databook Growth Databook, the leading platform in enterprise customer intelligence,…

New Products and Partnership Updates Include an Expanded Partnership with Snowflake, MMS Support, and a Partnership with Movable Ink  Braze, the…

SAP SE  announced several updates, including the Schedule a Manager and Ask an Expert Peer services, to its Next-Generation Support approach focused…

Upcoming webinar addresses current sweeping disruptions in supply chains and logistics, and lays groundwork for ongoing digital agility Mendix, a…

After months of development, Thryv, Inc., the leading small business software provider, announced today the launch of a robust App Market to support…

Leading multi-award-winning data technology specialist Fusionex has been awarded an initiative to drive customer engagement for an…

7 Engagement Platform received a differentiated rating in agent experience, customer experience, routing and queuing, chatbots, and roadmap criteria…

Quantzig, a global data analytics and advisory firm, that delivers actionable analytics solutions to resolve complex business problems announces the…