customer experience

Data Cloud Vector Database will unify all business data, including unstructured data like PDFs, emails, and transcripts, with CRM data to enable…

Collaborative work management platform provider achieved exceptional time to value and optimized its sales process to close more deals using Salesloft…

Fujitsu  announced the introduction of its digital ticket platform to Honda Mobilityland Corporation’s “Mobility Station” ticketing system in Japan.…

Inbenta, a conversational AI platform designed to optimize customer experience, announced the appointment of Merlin Bise as Chief Technology Officer,…

MaterialsZone, the leading Materials Informatics platform for manufacturers' R&D teams, and Kafrit Group , a global masterbatches and compounds…

Rigorous security audit certifies Material as a trusted service provider in handling, processing and protecting client data Material, a global…

ADP and Salesforce will pioneer the future of human capital management for ADP’s more than 1 million clients with AI, data, and CRM Salesforce, the…

Beanie Babies Manufacturer Improves Communications, Enhances Data and Insights, and Reduces Costs with 8x8’s Cloud Contact Center and Unified…

Europcar standardizes operations and empowers agents to deliver exceptional CX on a unified AI driven cloud platform NICE announced that Europcar…

1 rated promotional products store, has elevated customer experience by integrating advanced AI features into its website and backend technology. The…