Financial Services US Financial Services Giant Leverages eGain Virtual Assistant to Automate Customer Engagement AIT News Desk Jul 20, 2020 eGain, the leading provider of customer engagement solutions, announced that a financial services client is leveraging its top-rated digital…
Financial Services Lincoln Financial Group Joins Benefitfocus Benefit Catalog AIT News Desk Jul 17, 2020 Group insurance industry leader partners with Benefitfocus to offer comprehensive set of group benefit choices to Benefitplace customers…
Financial Services ABBYY Survey Reveals Financial Services Staff Most Likely to Play by the Rules AIT News Desk Jul 15, 2020 Banking, government and insurance industries vary in how they adhere to business processes, but seek help with process mining technologies Staff in…
SaaS UJET Launches its Channel Partner Program with PeakView Partnership AIT News Desk Jul 14, 2020 Partnership Aimed at Delivering Industry Leading Cloud Contact Center Technologies and Solutions with Trust and Accountability UJET Inc., a leading…
Cognitive AT&T Wins J.D. Power 2020 Business Wireline Satisfaction Awards AIT News Desk Jul 14, 2020 Ranked Highest in all Six Factors in Both Segments, Wins Large Business for Third Straight Year AT&T earned the J.D. Power 2020 U.S. Business…
IT and DevOps Israel’s Cellcom Selects Amdocs as Strategic Partner AIT News Desk Jul 13, 2020 Amdocs will enable Cellcom to offer its customers an advanced and intuitive digital experience, using the world’s leading technologies Amdocs, a…
Analytics 360Quadrants Releases Quadrant of Best Social Media Analytics Software Vendors AIT News Desk Jul 10, 2020 Social Media Analytics Software comprises a set of analytical tools that enable users to monitor, analyze, and create insights using data gathered…
SaaS Kustomer Selected As Enterprise Customer Service CRM Available In Shopify Plus Certified App Program AIT News Desk Jul 8, 2020 Kustomer, the omnichannel SaaS platform reimagining enterprise customer service to deliver standout experiences, announced that it has been selected…
HR Technology Silver Lake Acquires Cloud-Based Payroll and HR Software Specialist Silae AIT News Desk Jul 8, 2020 AIX-EN-PROVENCE, France & LONDON Silae, a specialist provider of cloud-based payroll and HR software for the French market, and Silver Lake, a…
Automation IRS Selects Pega To Streamline Operations and Increase Efficiency Across Agency AIT News Desk Jul 8, 2020 Pega to power new Enterprise Case Management system to unify existing technologies for faster case resolution and reduced costs Pegasystems Inc.,…