Security KnowBe4 Commended by Frost & Sullivan for Helping Enterprises Thwart Phishing Attacks with Its… AIT News Desk Jan 17, 2019 'KnowBe4's Customizable and Engaging Training Material Gives It Wide Employee Reach and High Lesson 'Stickiness' Based on its recent analysis…
Chatbots & Intelligent Assistants UNIFY Launches Chatbot for Customer Service Solution AIT News Desk Dec 24, 2018 Cloud-based chat software solution helps businesses reduce cost of contact centers while increasing customer satisfaction UNIFY – a…
Chatbots & Intelligent Assistants Site24x7 Introduces AI-Driven Microsoft Azure Monitoring and Microsoft Teams Chatbot Integration AIT News Desk Nov 28, 2018 AI-Powered Insights Decrease Application Outage Resolution Time Site24x7, the cloud-based performance monitoring solution for DevOps and IT…
News Talkdesk Launches Cloud Contact Center Future At Opentalk18 AIT News Desk Nov 8, 2018 AI-infused Talkdesk iQ showcased for the first time at the customer experience event of the year Talkdesk, the enterprise contact center platform,…
Guest Authors Marketing With AI/ML in Mind During the Coming Year Andrew McFadden Nov 8, 2018 The first and foremost thing any marketer needs to do is get a handle on their data. Start by answering these questions: What data does my…
Interviews Interview with Joe Edwards, Executive Director, Tonic3 & W3 Sudipto Ghosh Oct 16, 2018 Arnie now does the screening for us and delivers a sortable database to our HR teammates so they can find the most interesting candidates and invest…
Chatbots & Intelligent Assistants botique.ai Sets in Motion Its AI-Driven Chatbot Platform for Customer Experience Management Viraj T Oct 4, 2018 Brands Can Now Automate and Facilitate Round-the-Clock Customer Service Through Popular Applications Such As Facebook Messenger botique.ai, an…
Natural Language Celebros Launches eConverse voice Chatbot, Boosts eCommerce Search Capabilities Admin Aug 20, 2018 Celebros announcing the launch of its new chatbot, eConverse. Search by voice chatbot uses NLP technology to understand customer voice queries and…
Bots/Intelligent Assistants Intercom Unveils New Code-Free Custom Chatbot Design for End-To-End Sales Acceleration Sudipto Ghosh Aug 8, 2018 Intercom’s Custom Bots Brings Messengers, Workflow Apps, and Bot Technology Together for the First Time for New Levels of Automation and Overall…
Chatbots & Intelligent Assistants HGS Recognized with Gold Awards for Leading Digital Transformation Solutions and Service AIT News Desk Jul 20, 2018 Hinduja Global Solutions (HGS), (listed on NSE & BSE in India) a global leader in business process management, has been recognized—three times…