customer experience

Alida, a leader in Total Experience Management (TXM), announced Motivus, an experience-based sales and customer service, and customer experience…

Invoca, the leader in AI-powered conversation intelligence for revenue teams, has announced Invoca for Multi-Location CX, a new conversation…

SupportLogic, the world's first support experience platform, announced the availability of its full SupportLogic SX platform and applications. This…

Service Management Group (SMG), an enterprise customer and employee experience management partner to more than 500 brands, has enhanced its digital…

 Sprinklr , the unified customer experience management (Unified-CXM) platform for modern enterprises,  announced a new partnership with Twilio, the…

GDS Link, the global leader in data, decisioning, and analytics announced its membership in TransUnion's Strategic Alliance Partner Program which has…

Upgrade of Fastweb’s network inventory improves time-to-market agility and overall customer experience, playing a key role in Italian operator’s…

Novidea announces that it has partnered with the UK's leading jewellery insurance broker, TH March, to implement its born-in-the-cloud, data-driven…

Key channels from Infobip’s portfolio integrated with Oracle Advertising and Customer Experience and Oracle Digital Assistant, with over 2…

Strategic Business Acquisition Brings Together the IT and Telecom Industry’s Best People, Practices and Platforms; Sets the Stage for the Channel…