Customer Experience Press Ganey Advances Technology Via Acquisition Of Forsta, A Global Leader In Market Research,… AIT News Desk Apr 28, 2022 Forsta, a Leader in the 2021 Gartner Magic Quadrant for Voice of the Customer, will gain scale and investment to further accelerate product…
Cloud Talkdesk Introduces the Third, First-of-Its-Kind Industry-Specific Experience Cloud: Talkdesk… AIT News Desk Apr 26, 2022 CX solution purpose-built to unify the customer journey across policy servicing, claims, and new business Guidewire partnership and deep…
Sales and Customer Support SugarCRM Partners with Redington Gulf to Expand Presence in the Middle East AIT News Desk Apr 26, 2022 Redington Will Offer Sugar’s AI-Powered Solutions for Sales, Marketing, and Service Professionals to Bolster Customer Experience and Business…
Customer Experience nuVizz Launches Auto Parts Delivery Solution for OEMs and Dealerships AIT News Desk Apr 25, 2022 nuVizz, a leading network-based last mile delivery and transportation management and customer experience SaaS platform, introduces nuVizz Auto Parts…
Sales and Customer Support E2open Alliance Partner KPMG LLP to Launch New E2open Practice AIT News Desk Apr 25, 2022 Clients can benefit from practice focused on digital transformation that drives supply chain efficiency, improved customer experience and value…
Customer Experience Medallia Acquires CXTeam to Accelerate Growth in Latin America AIT News Desk Apr 22, 2022 Strategic acquisition increases Medallia’s leadership in one of the fastest-growing customer experience markets in the world Medallia, Inc., the…
Automation Veytec Becomes a Netformx Channel Partner AIT News Desk Apr 22, 2022 Veytec consulting services and Netformx SuccessXpert enable Cisco Partners to quickly pass Cisco’s CX Advanced Specialized Audit Netformx (An…
Customer Experience Tokio Marine Vietnam Powers Customer Experience with OpenText AIT News Desk Apr 22, 2022 Leading insurance company accelerates service delivery with modern tools to digitize processes and improve efficiency OpenTex announced Tokio Marine…
Sales and Customer Support Gupshup Acquires AskSid, the Leading Conversational AI Platform for Ecommerce and Retail Companies AIT News Desk Apr 21, 2022 Acquisition strengthens Gupshup’s AI-powered conversational solutions for Ecommerce, Retail and Consumer Goods industries Gupshup, a…
Sales and Customer Support Luxury Italian Shoemaker Santoni Steps Toward Bright Online Future With Fluent Order Management AIT News Desk Apr 21, 2022 Fluent Commerce wins contract to deliver new Order Management System for Italian luxury shoemaker Santoni. Luxury Italian shoemaker Santoni has…