customer experience

Planck, the powerful AI platform transforming the commercial insurance industry, is unveiling a new product to help insurers identify high-potential…

The acquisitions support Dixa’s long term vision to help brands deliver value-driven experiences for customers and service agents The…

Teleperformance continues to be a preferred partner for fast-growing and leading companies looking to redesign their CX and business processes Frost…

ConvergeOne, the preeminent services-led provider of cloud, collaboration, and digital modernization solutions, announced that they have achieved a…

Birdeye, the #1 Customer Experience platform for local businesses, announced it closed a $60 million Series C funding round led by Accel-KKR, a…

BillingPlatform, the revenue management solution for today's innovative business models, announced that IDP Education, a global leader in…

- 88% of respondents consider delivering an outstanding customer experience (CX) an important goal with 38% expecting top-line revenue growth as a…

Yext, Inc., the AI Search Company, announced a leadership transition that leverages the deep knowledge and understanding of the company to revise its…

Zappos, HubSpot, Lifescale Analytics, others will discuss role of data, technology and social commitment in the post-pandemic consumer experience…

Pryon named to KMWorld 100 Companies that Matter in Knowledge Management in 2022 -Pryon, the artificial intelligence (AI) company that is…