Customer Experience The Pandemic Has Destroyed Customer Loyalty AIT News Desk Jan 28, 2022 Only 6% of consumers are “loyal” to e-commerce brands Joint research from 1st-party customer data specialists Edit, and digital transformation…
Customer Experience O3 World Appoints Mahesh Gaitonde Chief Digital Officer AIT News Desk Jan 28, 2022 Former Capgemini executive brings extensive digital and consulting services experience O3 World, a customer experience consultancy, announced that…
Customer Experience Birdeye Chosen by Zoom as Customer Experience Platform for Customer Insights AIT News Desk Jan 28, 2022 Birdeye, the #1 Customer Experience platform for enterprise businesses, announced it was selected by Zoom Video Communications, Inc. for in-depth…
Cloud Frost & Sullivan Recognizes Startek With Americas New Product Innovation Award AIT News Desk Jan 28, 2022 Recognized for Creating a Seamless and Effortless Customer Experience (CX) Cloud Solution Built on Advanced AI Capabilities Advanced CX Solutions…
Customer Experience Quiq Adds Instagram and WhatsApp to Fuel Conversational Commerce and Customer Care AIT News Desk Jan 28, 2022 Quiq, the AI-powered conversational platform that enables enterprises to engage with customers across the most popular asynchronous messaging…
Customer Experience Centro Benefits Research Announces First Broker-Carrier API Connection With Guardian Life AIT News Desk Jan 28, 2022 Comprehensive Group Insurance API Platform Delivers Digital Connectivity, Creating Enhanced Customer Experience Centro Benefits Research (Centro), a…
Customer Experience CloudSmartz Partners with LastMileXchange to Expand Automated CPQ for Global Connectivity in its… AIT News Desk Jan 27, 2022 CloudSmartz and LastMileXchange (LMX) announced a strategic partnership to help Communication Service Providers (CSPs) accelerate digital…
Customer Experience Alida Brings New Platform Capabilities in Winter 2022 Product Release AIT News Desk Jan 25, 2022 The enhanced Alida TXM platform optimizes customer, employee, product, and brand experiences Alida, a visionary leader in CXM software, delivered…
Customer Experience Reply Takes The Top Spot In PAC RADAR As A Leading SAP Service Provider AIT News Desk Jan 25, 2022 Reply is among the most competent and leading SAP service providers in the PAC RADAR "Leading Providers of SAP Services in Germany 2022", an industry…
SaaS IT Leaders Select Druva As Best SaaS Platform For Data Resiliency AIT News Desk Jan 21, 2022 Druva Data Resiliency Cloud’s Comprehensive Offering and World-Class Customer Service Earns 13 Industry Awards Druva Inc. announced that it has once…