Martech MarTech Mention Me Secures $25 Million in Series B Funding Round AIT News Desk Jan 21, 2022 The customer advocacy platform will use the funding to fuel international expansion and product development Mention Me, the customer advocacy…
IoT EcoEnergy Insights Saves Retailers Half a Billion Kilowatt Hours of Energy in 2021 AIT News Desk Jan 19, 2022 EcoEnergy Insights, a leading provider of Artificial Intelligence (AI) and Internet of Things (IoT) enabled services, saved its customers half a…
Hot Startups Gorillas appoints Luanne Calvert as CMO AIT News Desk Jan 19, 2022 Gorillas starts the new year by strengthening its leadership team with another high-profile addition. As of today, Luanne Calvert will serve as Chief…
Customer Experience More Than Half Of APAC Consumers Feel Like Customer Service Is An Afterthought Zendesk Research AIT News Desk Jan 19, 2022 Zendesk’s landmark annual research has highlighted the potential for businesses to drive business success with a focus on customer experiences but has…
Healthcare Management COVID-19 Crisis Supercharges Australia’s Digital Push As Enterprises Seek Competitive Advantage AIT News Desk Jan 18, 2022 ISG Provider Lens™ report says new business conditions have increased demand for digital consulting, customer experience, supply chain and…
Customer Experience Brazilian Firms Act On Digital Transformation Plans In Response To Pandemic Disruptions AiT Analyst Jan 18, 2022 ISG Provider Lens™ report finds enterprises in Brazil focused on customer experience, virtual collaboration and AI-powered predictive capabilities to…
Customer Experience M1 Collaborates With AWS To Enhance Customer Experience AIT News Desk Jan 17, 2022 M1 leverages Artificial Intelligence technology to power its VoiceBot, Maxine M1 Limited (M1), one of Singapore’s leading Mobile Network Operators…
Sales and Customer Support Ariat Chooses Körber To Digitize And Automate Supply Chain AIT News Desk Jan 14, 2022 Retailer relies on Körber's software and robotics solutions to improve employee well-being and customer experience Ariat International, a leading…
Customer Experience M1 Collaborates With AWS To Enhance Customer Experience AIT News Desk Jan 14, 2022 M1 leverages Artificial Intelligence technology to power its VoiceBot, Maxine M1 Limited (M1), one of Singapore’s leading Mobile Network Operators…
Customer Experience Stingray Names Zack Hamilton As Chief Experience And Strategy Officer For Chatter Research AIT News Desk Jan 13, 2022 Stingray Group Inc. a leading music, media, and technology company, announced that Zack Hamilton has joined Stingray as Chief Experience and Strategy…