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Stingray Names Zack Hamilton As Chief Experience And Strategy Officer For Chatter Research

Stingray Group Inc. a leading music, media, and technology company, announced that Zack Hamilton has joined Stingray as Chief Experience and Strategy Officer for Chatter Research. In his position, Zack will collaborate with Chatter’s executive team to ensure the business strategy continuously delivers value to clients while articulating Chatter’s vision publicly in the customer and employee experience industry and market.

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Zack brings to Stingray over 20 years of customer experience management with proven expertise in go-to-market strategy. In his new role, Zack will upgrade Chatter’s customer experience. He will develop strong relationships with decision-makers at key enterprise brands, as well as articulate Chatter’s value proposition, differentiation, and market leadership in the industry. He will also lead the go-to-market strategy to accelerate growth and realize Chatter’s sales goals. Zack will also lend his valuable experience and expertise to Stingray, to enhance Stingray’s suite of business products and service.

“We are thrilled to welcome Zack Hamilton to Chatter Research. I’m confident his extensive customer experience management expertise will propel Chatter to further success and growth.” said Simon Foster, Founder and CEO of Chatter Research.

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“Global brands are looking for experience technology that is agile and provides flexibility to move at the speed of their customers,” said Zack Hamilton. “The Chatter Technology coupled with the Stingray mission of improving and delivering the holistic customer experience through technology, media and music is exciting and why I am very excited to join the organization.” 


Prior to joining Stingray, Zack was the Principal and Global Head of Retail Experience at Medallia. He served as an Executive Advisor to more than 200 retail brands around the world and led go-to-market and Enablement Strategy across the Medallia retail ecosystem including sales, product, marketing, analytics, and technology partners. He has spent over 10 years in retail, most notably as the Head of Customer Experience, Customer Centric Initiatives and Retail Sales Operations for Aaron’s, a retail lease-to-own leader in North America consisting of more than 1,200 retail stores in the United States and Canada. Zack has a Bachelor’s of Science in Entrepreneurship and Marketing from the University of Hawaii.

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