Customer Experience DXC Technology Named Leader In Five Insurance Categories In NelsonHall NEAT Report 2021 AIT News Desk Jan 13, 2022 DXC Technology a leading Fortune 500 technology services provider was recognized by analyst firm NelsonHall as a Leader, its highest designated…
Augmented Reality CGS Releases TeamworkAR Enterprise-Ready Augmented Reality Training And Collaboration Platform AIT News Desk Jan 12, 2022 Enables easy-to-use AR solution to support field services professionals across the enterprise CGS, a global provider of business applications,…
Technology TELUS International Announces Collaboration with Automation Anywhere to Accelerate Automation… AIT News Desk Jan 11, 2022 TELUS International named a Platinum Preferred Partner of Automation Anywhere Collaboration to provide faster and more streamlined delivery of…
Customer Experience GTPL Partners With Aprecomm To Bring Innovation To Customer Experience With Network Intelligence AIT News Desk Jan 10, 2022 GTPL Hathway Limited, one of the largest Multi-Service Operator (MSO) in India with cable TV distribution and high-speed broadband service…
Customer Experience NICE Named Market Share Leader In Workforce Optimization AIT News Desk Jan 6, 2022 DMG Consulting’s in-depth analysis reveals NICE is the market share leader of WFO, interaction analytics, WFM, quality management and recording…
Customer Experience Harte Hanks Hires Don Aicklen as Senior Vice President of Sales & Marketing AIT News Desk Jan 5, 2022 Harte Hanks, a leading global customer experience company, announced today that Don Aicklen is returning to Harte Hanks to lead the Company's…
Customer Experience Avantive Solutions Selects Hitachi Solutions America To Optimize Customer Experience With Advanced… AIT News Desk Jan 5, 2022 Avantive Solutions, a global technology and business process outsourcer (BPO) specializing in innovative customer experience (CX), strategic sales,…
GovTech Tracy Hobiena Joins DMI as GM of State and Local Government AIT News Desk Jan 3, 2022 DMI, a global digital transformation solutions company, announced that it has named Tracy Hobiena as General Manager of State and Local Government.…
IT and DevOps AiThority Interview with Josh Harbert, Chief Marketing Officer at Delphix Sudipto Ghosh Jan 3, 2022 What inspired you to start at Delphix? First, I was (am) blown away by the tech and the market opportunity. During my evaluation I quickly realized…
Customer Experience Concentrix Closes Acquisition Of PK AIT News Desk Dec 28, 2021 Concentrix Corporation a leading global provider of customer experience (CX) services and technologies, announced that it has closed its recently…