customer experience

Forsta, the leading Customer Experience and Research Technology company, announced updates to Dapresy, its award-winning data visualisation SaaS…

The platform delivers AI-driven insights that empower insurance distributors to stay competitive, drive more revenue while minimizing churn with a…

The report found that by 2025, instant payments and e-money payments will account for more than 25% of global non-cash transactions, up from 14.5% in…

Ambition, the leader in sales coaching and gamification, announced it is partnering with Primus Capital on a significant growth financing. Ambition…

Genesys has agreed to acquire Pointillist and Exceed.ai to enhance its offerings in the Experience as a Service market and transform customer and…

Alida ranks #3 on Top 50 list out of 70,000 companies for happiest employees Alida, a leader in Total Experience Management (TXM), announced it has…

ResultsCX, a premier customer experience partner to Fortune-100 and Fortune-500 companies worldwide, announced a change in its ownership from One…

Gap Inc. has acquired the New York and Tel Aviv based start-up Context-Based 4 Casting Ltd. (CB4) that uses cutting-edge AI and machine learning tools…

Talkdesk Citizen Engagement enables U.S. state and local governments to streamline and simplify the benefits administration process and proactively…

Seasoned legal and business executive to elevate SirionLabs’ legal function SirionLabs, the leading provider of AI-powered contract lifecycle…