customer experience

Comviva, the global leader in mobility solutions, announced its exciting new capabilities to help Communication Service Providers (CSPs) deliver…

Celonis, the global leader in execution management, announced the opening of its new innovation facility, Celonis Labs, as well as the appointment of…

Extreme Powers Seamless Mobile Experiences for Customers, Provides Insights and Analytics to Drive Efficiencies, Support Sales and Business Growth for…

Affinitiv, the leading provider of data-driven marketing and software solutions for the automotive market, is pleased to announce that Adam Meier has…

Hi-tech home workout equipment maker deploys Bright Pattern to drive record sales, improve customer experience, and better support customers across…

Toshiba Technology Simplifies Day-to-Day Document Management for Bowser Automotive Employees & Customers Toshiba America Business Solutions is…

Genesys, a global cloud leader in customer experience orchestration, announced BeyondCX, the industry's first eLearning program for contact center…

Columbia Gas and NIPSCO Mobile Apps Allow Customers to Make Payments, Manage Enrollments, Examine Usage and a Variety of Other Functions NiSource,…

The native integration adds Act-On's powerful marketing automation solution to Zendesk’s industry-leading sales CRM offering Act-On Software, the…

Virtusa's integration of Yext and Adobe Experience Manager resulted in reduced support costs and increased lead generation for the CT-based bank.…