HR Technology Capacity Doubles Headcount to Drive Further Growth and Innovation AIT News Desk Feb 26, 2021 AI support automation platform increases tech team by 60% to support the development of new platform features and expansions Capacity, a new kind…
Security Sift to Partner with McDonald’s for Mobile Order Experience In Select Countries Across Europe, Asia,… AIT News Desk Feb 26, 2021 Sift, the leader in Digital Trust & Safety, announced that it is partnering with McDonald’s to prevent fraud and streamline the customer…
SaaS MetaCX Launches Embedded Success Plans to Transform SaaS Apps for the Performance Economy AIT News Desk Feb 26, 2021 CXLayer Brings 'Success Plans Everywhere' as the First and Only Collaborative Customer Success Plans That Can Be Embedded Into Any SaaS App or…
IT and DevOps Wipro Marks 25 Years of Partnership With Cisco; Launches Cisco Business Unit AIT News Desk Feb 26, 2021 Business Unit will leverage Cisco technologies to develop industry-leading transformative solutions Wipro Limited, a leading global information…
Martech NICE inContact CXone Recognized by Frost & Sullivan for Contact Center Innovation in Europe,… AIT News Desk Feb 25, 2021 CXone customer experience platform acknowledged for growth excellence and strategy innovation NICE announced that NICE inContact has been given the…
Computing Druva Recognized for Excellence in Customer Success as Most Awarded Cloud Vendor at 2021 Stevie®… AIT News Desk Feb 25, 2021 Company secures 11 honors, including being named a Grand Stevie Winner at annual event, underscoring Druva’s best-in-class customer experience…
Bots/Intelligent Assistants Invoca Achieves Record Results in 2020 as Companies Turn to Active Conversation Intelligence to… AIT News Desk Feb 25, 2021 Organizations including Build.com, Christian Brothers Automotive, Cincinnati Bell, LegalShield, LifeBridge Health, Media Experts, RingCentral, Tax…
Analytics Blueshift Raises $30 Million Series C To Scale SmartHub Customer Data Platform AIT News Desk Feb 25, 2021 AI-Powered CDP unifies CX data to deliver intelligent omnichannel experiences for consumer brands Blueshift, the leading AI-Powered Customer Data…
Martech ActiveCampaign Kicks off ‘This Just Works’ Educational Series Providing Businesses of… AIT News Desk Feb 25, 2021 Following debut event with Jonah Berger, ActiveCampaign unveils a star lineup of keynotes 'This Just Works,' a marketing lunch break series for…
Financial Services Miri Kwon Joins Jetty as Senior Vice President of Operations AIT News Desk Feb 25, 2021 Kwon brings more than a decade of experience in consumer lending and payments to help the company build and run financial products for the renting…