customer experience

Award-winning Innovator in AI, Data Science and Machine Learning to Build New Team and Global Capabilities for the Performance Marketing Agency…

Software-as-a-Service pioneer joins Board to help define and create a new category of revenue motivation software Spiff, the leading sales…

Mindsay’s chatbots integrate with Genesys Cloud to provide a better customer experience and empower agents Mindsay’s customer service automation…

Data platform helps consumer companies utilize cloud infrastructure to think and act like Amazon Data platform provider SoundCommerce announced its…

Learning Platform Has Increased Employee Confidence, Knowledge Gain Valley National Bancorp has partnered with Trivie, an AI-based learning…

Leading American companies are prioritizing their employees' financial wellness by teaming up with DailyPay to support employee savings and "America…

Cloud native application security company Snyk announced that it has achieved Red Hat OpenShift Operator Certification. Through this certification,…

Merkle, a leading technology-enabled, data-driven customer experience management (CXM) company, released its Non-endemic E-retail Playbook. The report…

Predictive Routing, Data Unification, and Conversational AI Power UJET’s Virtual Agent for Increased Contact Center Efficiency and More Natural…

Innovative Approach Combines Speed, Ease and Transparency with Enterprise's Unmatched Customer Service Enterprise Car Sales announced that it has…