customer experience

Bright Pattern launches most robust Microsoft integration in the industry to help connect remote teams and knowledge workers to improve employee…

The company hired over 550 employees in 2020 and looks forward to welcoming 650 more employees across technology, product and business teams in…

TCS' New Unit Will Help Enterprises Leverage AWS to Build Resilience, Embrace New Business Models, and Enhance Customer Experience Tata Consultancy…

Demonstrates Union Square Advisors’ Continued Momentum in Providing Strategic M&a Advice to Leading Enterprise Software Companies Focusing in the…

Ada Enables Scalable, Personalized, and Automated Customer Experiences at Scale Ada, the market leader in Automated Customer Experience (ACX),…

PaySimple, a subsidiary of EverCommerce, is pleased to announce that Jamie Chomas has joined the company as Vice President of Integrated Partnerships…

iClick Interactive Asia Group Limited, an independent online marketing and enterprise data solutions provider in China, and KLWTT (“KLWTT”), a leading…

UK-based FourNet and Prodec Networks Add Avaya OneCloud CCaaS to their portfolios Avaya, a global leader in solutions to enhance and simplify…

Cloud Communications Provider Recognized for Best Customer Satisfaction Strategy, Best Customer Feedback Strategy and Best Front-Line Customer Service…

Bayestree Intelligence is delighted to announce General Availability of its Enterprise AI product - Sainapse 1.9. With virtually zero code, minimal…