customer experience

ServiceMax's strategies for partnerships, product, and new markets reinforce its leadership position in the Field Service Management market Based on…

Leading Human Experience (HX) insight platform Adoreboard has announced an integration with Qualtrics XM Platform empowering employee and customer…

In a recent study by Lumen Technologies, nine in 10 global IT decision makers surveyed said the seamless integration of applications and their network…

Customers delivering voice and A2P messaging traffic benefit from direct and optimised routing, delivery assurance and enhanced customer experience in…

Wilson to lead strategic focus on and commitment to Experity’s growing, diverse customer base Experity, the leading provider of clinical and practice…

Qualtrics Recognized as the Leader in Ability to Execute in Magic Quadrant for Voice of the Customer, and a Leading Vendor in Vision Qualtrics, the…

Sitel Group, a global leader in end-to-end customer experience (CX) products and solutions, announced it will hire 11,000 positions in 2021 to meet…

Red River, a technology transformation company, announced that it has achieved the highest level of partnership with Palo Alto Networks: NextWave…

ConvergeOne, a leading global IT services provider of collaboration and digital infrastructure solutions, announced that it has been recognized by…

Atento S.A., the largest customer relationship management and business process outsourcing services provider in Latin America, and among the top five…