customer experience

SAP SE announced it has completed the acquisition of Emarsys, a leading omnichannel customer engagement platform provider. Terms of the transaction…

IT decision-makers back transition to hybrid workforce, enabled to work both at home and the office Vast majority (76%) of IT decision-makers…

New additions focus on payment and legal servicing innovation Wells Fargo & Company announced that companies Extend and Oliver have joined the…

Company earns top score in Current Offering category in analysis which states, "modern technology operations needs intelligence and automation"…

Firstsource Solutions Limited, a global provider of Business Process Management (BPM) services and a RP-Sanjiv Goenka Group company, announced a…

WeTrade Group Inc. announced a plan to upgrade its cloud intelligence system service to better satisfy the Chinese market, after the technological…

Qualtrics, the leader in customer experience and creator of the experience management category, announced that Talbots, an American specialty retailer…

NGIE Solutions, a leading partner of companies, industries, and engaged communities in France, has relied for several years on Vocalcom, a global…

Brazil-based Tech Multinational Leverages BigPanda to Break Down Ops Silos, Improve Delivery of Services BigPanda, Inc., provider of the first Event…

Signavio, a leading provider of business transformation solutions, announced that it has been listed as an industry leader in Customer Journey Mapping…