SaaS JAGGAER Recognized as a Leader in the 2020 Gartner Magic Quadrant for Procure-to-Pay Suites AIT News Desk Oct 26, 2020 JAGGAER has been recognized by leading research firm Gartner as a Leader in its 2020 Gartner Magic Quadrant for Procure-to-Pay Suites, improving its…
Martech C3.ai, Microsoft, and Adobe Combine Forces to Re-Invent CRM With AI AIT News Desk Oct 26, 2020 C3 AI CRM enables a new category of customer-focused industry AI use cases and a new ecosystem C3.ai, Microsoft Corp., and Adobe Inc. announced the…
Analytics Medallia Partners with Tableau to Help Companies Visualize Customer Experience Data and Get it Into… AIT News Desk Oct 26, 2020 New partnership and integration gives Medallia customers API-based connector to integrate Medallia experience management feedback insights into…
Martech Invoca Announces Three New Conversation Intelligence Solutions for Sales, eCommerce, and Customer… AIT News Desk Oct 26, 2020 At its 6th annual conference, Invoca announced three new solutions that extend its AI-powered conversation intelligence platform beyond the marketing…
Analytics New Findings Uncover Significant Shift to Digital Technologies Among Customer Experience Leaders in… AIT News Desk Oct 26, 2020 Research from Corinium and Precisely Examines How Customer Experience Leaders Must Reinvent their Strategies to Meet Consumer Expectations…
Big Data Blustream Raises $3 Million to Bridge the Customer Experience Gap With Product Usage Data AIT News Desk Oct 21, 2020 Product Usage Data Connects Brands and Customers to Create Meaningful After-Sale Engagements Blustream, the leading after-sale customer engagement…
Education and Research Docebo Reinforces Its Commitment to Customers With an Elevated Customer Experience AIT News Desk Oct 21, 2020 Docebo, a leading artificial intelligence (AI)-powered learning platform, announces significant enhancements to their customer’s experience.…
Security Leading European Bank Uses NICE Authentication to Improve Security and Customer Experience AIT News Desk Oct 21, 2020 NICE Real-Time Authentication verifies customer identity in seconds and significantly boosts operations security for a leading bank in Europe NICE…
Bots/Intelligent Assistants Conversica Announces Virtual Assistant-Powered Website Chat for Free AIT News Desk Oct 20, 2020 Conversica, Inc., the leader in Intelligent Virtual Assistants helping organizations attract, acquire and grow customers at scale, announced its…
Automation Onit Launches OnitCX, Reinforcing Commitment to Its Customers’ Success AIT News Desk Oct 20, 2020 Onit, Inc., a leading provider of enterprise workflow solutions, including enterprise legal management, contract lifecycle management, and business…