customer experience

Qualtrics, the leader in customer experience and creator of the experience management category, announced Delighted AI, artificial intelligence, and …

Groupware Technology, Inc., a leading IT solutions provider, announced that it has achieved Cisco's Customer Experience Specialization. By attaining…

UiPath RPA platform combined with Sitel Group’s decades of customer service know-how delivers new CX and automation capabilities for global brands…

New Sales Cloud 360 innovations help sales teams shift to an all-digital experience and help businesses adapt their end-to-end sales processes…

While brands have dabbled in augmented reality (AR) for years, 2020 marks the tipping point where it’s becoming an integral part of marketing…

Nureva to focus on audio hardware and software Nureva Inc., an innovator in advanced audio conferencing solutions, announces the formation of …

Aristocrat Technologies, Inc. has partnered with leading casino operator Boyd Gaming Corporation to launch an all-new player loyalty mobile…

Sage Intelligent Time uses artificial intelligence to automate time entry to properly capture all billable hours and deliver improved insights into…

Fuze, the leading cloud-based communications provider for the modern global enterprise, announced that it has been awarded a new patent for unified…

Broadvoice Customers Can Now Benefit from an Improved and Streamlined Customer Experience by Integrating Broadvoice B-Hive UCaaS Platform with…