customer experience

TELUS International, a customer experience innovator that designs, builds and delivers next-generation digital solutions for global brands, announced…

Nelnet Campus Commerce, a division of Nelnet, Inc. a leader in secure payment technology in higher education, announced the appointment of Jackie…

Atmosphere CPaaS Provides Healthcare & Pharmaceutical Enterprises with Assurance of Security and Compliance to Protect Customer Data.…

Deal further extends Amdocs’ market-leading open and dynamic portfolio with state-of-the-art 5G charging and policy cloud-native technologies Amdocs,…

Native Mobile App Provides the Same Advanced Capabilities as Desktop Version on Any iOS or Android Device, All From a Single Source As B2B buyers …

Series C funding brings Talkdesk valuation to more than $3 billion, reflects strong investor confidence and highlights the strategic role of superior…

Appointment brings additional expertise in risk management and credit Synchrony, a premier consumer financial services company, announced P.W.…

Parkland Corporation announced it is collaborating with Amazon Web Services (“AWS”) to further strengthen its customer value proposition and loyalty…

Dassault Systèmes acquired France-based Proxem, specialist in AI-powered semantic processing software and services that transform text data into…

NICE inContact, a NICE business, and the leader in cloud contact center, announced that it has been selected as the winner in the Innovations in Cloud…