customer experience

Leading lease accounting and management solution provider expands executive team to support the next phase of its strategic growth Visual Lease, a…

EastNets is pleased to announce that 28 financial institutions are now live users of a real-time watchlist feed, delivered securely over blockchain.…

Customer behaviour is increasingly unpredictable with ticket volumes fluctuating anywhere from -17% to +24% week-to-week during the global COVID-19…

Antuit.ai featured in Forrester's Now Tech: Customer Analytics Technologies Antuit.ai, a Goldman Sachs company and leader in SaaS AI solutions…

Unified platform and comprehensive user interface provides advanced performance and support for optimized contact center interactions Fuze, the…

The Insurtech Company Has a Sapiens Track Record of Decreasing the Time and Costs Associated With the Claims Process and Improving the Customer…

Unique integration will allow import and export of data, providing instant feedback on page load performance and other critical metrics from new…

Hi Natalya, tell us about your role at LiveRamp and how you started in the industry. Most of my time within the industry has been dealing in…

AI-powered Channel Engagement Scores help marketers identify channels with high engagement and deliver meaningful messages throughout the customer…

To help alleviate customer stress and the strain on support centers, Mindsay offers free access to customer support chatbot Mindsay, a leader in…