customer experience

Unique integration will allow import and export of data, providing instant feedback on page load performance and other critical metrics from new…

Hi Natalya, tell us about your role at LiveRamp and how you started in the industry. Most of my time within the industry has been dealing in…

AI-powered Channel Engagement Scores help marketers identify channels with high engagement and deliver meaningful messages throughout the customer…

To help alleviate customer stress and the strain on support centers, Mindsay offers free access to customer support chatbot Mindsay, a leader in…

TESSCO Technologies has announced the hiring of Thad Lowe as Vice President, General Manager of Ventev. Thad will leverage over 25 years of industry…

Hi Adrian, you are the go-to architect for Zendesk products. What approach do you take to create easy, cohesive, and frictionless experiences along…

SYSPRO, a global provider of industry-built ERP software, announced enhancements to their latest ERP product offering which further extends SYSPRO’s…

Momentum IoT, the leader in SaaS Telematics for field service fleets, and Skyboss, a management software provider for field service companies,…

Tata Consultancy Services (TCS) Won for Its Large-Scale Enterprise Agile Transformations Tata Consultancy Services (TCS), a leading global IT…

Privacy executives should look beyond just compliance and focus on elevating the customer experience One-third of financial services organizations…