Infor Continues to Enrich Customer Experience with Infor Concierge Portal
Newest Iteration of Infor Concierge Has More Power, Brand-New Look and Feel
Infor, a global leader in business cloud software specialized by…
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customer experience
Windstream Enterprise Offers Customer Migration Options with Avaya Cloud-Based IP Solution
IP Office Enhances UCaaS Customer Experience and Improves Employee Productivity
Windstream Enterprise (WE), a managed communications services…
SugarCRM Hires Veteran Software Executive John Donaldson as Chief Financial Officer
SugarCRM Inc., the company that helps organizations deliver exceptional customer experiences, announced the addition of John Donaldson as Chief…
Arkose Labs Deploys Major Enhancements to Its Fraud and Abuse Defense Platform
Updates to the Arkose Labs Telemetry and Enforcement Enables Long-Term Protection from Threats Within Its Platform That Evolves with Attack Patterns…
F.N.B. Corporation Expands Data Science Expertise to Enhance Customer Experience
F.N.B. Corporation, parent company of First National Bank, announced the expansion of its data science team to further support the Company's financial…
Report: The Delivery Economy Now at the Core of the New Customer Experience
Survey Finds 71 Percent of Consumers Say On-Demand Delivery Apps Have Changed How They Want All Purchases Delivered
The rising popularity of…
Eversight Pioneers AI-Powered Retail Pricing Optimization for Raley’s
Eversight’s Pricing Suite ARMS Raley’s with Dynamic, Automated Price Testing for Real-Time Insights into Customer Behavior
Eversight, the leader in…
US Employees’ Perspectives on the Jobs Most at Risk from AI in the Workplace
Opinion Survey from Genesys Flags Manufacturing, Retail, Telemarketing and Data Entry Positions as Most Likely to Be Impacted by AI
A new …
Certona, a Kibo Company, Named a Leader in 2019 GMQ for Personalization Engines
Certona, a Kibo company and the global leader in real-time AI-powered omnichannel personalization for the world’s largest brands and retailers,…
Adobe Named A Leader In 2019 Gartner Magic Quadrant For Personalization Engines & Magic…
Adobe Recognized Based on Completeness of Vision and Ability to Execute in Both Reports
Adobe announced that it was the only company recognized as…