customer experience

As an official technology partner of Qlik in AI, Luminoso is excited to seamlessly deliver the power of its technology to Qlik users worldwide.…

CloudOffix, a trailblazer in Low-Code Total Experience Platforms, is excited to announce the launch of its latest AI-powered features. CloudOffix,…

Dive into the world of AI, tech, and innovation as we bring you the latest and most viral stories buzzing across the digital and AI arena, top thought…

In the current frenzy over artificial intelligence, companies are pouring unprecedented resources into generative AI roadmaps. Yet, the rapid…

With $45 million in funding to date, Lightrun is accelerating the integration of Generative AI capabilities into its developer observability…

Partnership is exclusive within the healthcare BPO industry Everise, a leader in transforming customer service for global healthcare companies, today…

Recent Platform Enhancements Include Extending 8x8 Intelligent Customer Assistant to Support Voice Interactions and Additional AI Capabilities…

It’s easy to understand why executives at large enterprises want to deploy generative AI. The demand for content is growing exponentially — some…

Latest AI-powered addition to Intermedia Contact Center enables supervisors to more quickly identify critical customer interaction insights, improving…

New platform empowers telecom operators with a customer-centric, self-managed data science workbench to maximize customer lifetime value for…