customer experience

Medallia, the global leader in customer and employee experience, announced that SelectBlinds has selected Medallia as its experience platform of…

Leveraging three Sprinklr product suites to enhance digital engagement for customers. Sprinklr  the unified customer experience management…

Inbenta, a conversational AI platform designed to optimize customer experience,  announced its closing of a $40M investment led by Tritium Partners.…

Rich Weil Appointed CXO; Responsible for Services and Programs that Create Exceptional Experiences for Today's Consumers ModSquad, the global leader…

Glia, the leading provider of Digital Customer Service (DCS), has completed another year of growth that included a strategic acquisition, expansion…

Integration with PopID technology revolutionizes the way consumers participate in loyalty programs and redeem rewards Brierley, an…

Intelligent AI matching technology will help Savannah/Hilton Head and Syracuse Hancock International airports seamlessly connect travelers with lost…

Southwest Airlines announced five Leadership promotions across several Departments. These changes, which are effective immediately, represent phase…

New capabilities for NEVA Discover present advanced automation experience NICE  announced new RPA (Robotic Process Automation) capabilities in…

Global cloud communications platform Infobip reveals its top five trends for customer experience and omnichannel communications for 2023. According to…