Customer Service

It’s no secret that generative AI (GenAI) has taken the world by storm since its launch in late 2022. Broadly, GenAI is perfectly suited to assume…

Vapi has scaled revenue to millions - in just 6 months since launch - for voice agents across industries like customer service and healthcare. Fresh…

Cartesia's models, built on state space models (SSMs), are more efficient, cost-effective, and performant than the transformer-based models…

Enterprises are investing heavily in AI to drive productivity and improve decision making, and they’re under immense pressure from boards and…

Enterprises today are rapidly flocking to AI-based technology solutions and uses for their organizations. Research released earlier this year by IBM…

The Riverbed Global AI & Digital Experience Survey offers a comprehensive view of AI adoption in the Retail sector – current trends,…

TeamViewer, a global leader in remote connectivity and digital workplace solutions, is debuting its latest AI-driven features at Microsoft Ignite…

SimplAI, an emerging leader in agentic AI solutions, proudly announces the appointment of Tony DiSanza as Chief Revenue Officer. DiSanza brings…

For decades, companies have been facing challenges with the build vs. buy decisions. Should they invest in developing their hi-tech solutions or go…

Lori Schafer, CEO of Digital Wave Technology, chats about the impact of AI on the retail industry, the pivotal role of Master Data…