Customer Service

Amid surging AI adoption and increased regulatory oversight, global business executives call for better AI governance to mitigate risk Prove AI, a…

Large Language Models (LLMs) are rapidly reshaping industries and economies worldwide. With the potential to add trillions to the global economy…

Reduces AI Development Time by 60%; Handles AI Workloads 19x Faster; Enterprises Can Create AI That Increases In Accuracy As Customers Engage…

LLM Integration Enhances Productivity in DVT IDE Family AMIQ EDA, a pioneer in integrated development environments (IDEs) for…

Mitel Interaction Recording Insights AI analyzes valuable customer communication data to boost quality management and compliance Mitel, a global…

Artificial Intelligence, commonly known as AI, is considered perhaps to be the most profound innovation and one of the largest investment…

Lyzr, the New York based, Enterprise Agent startup and leader in enterprise AI solutions has announced its integration with Amazon Web Services (AWS).…

70% of consumers would consider a different brand after one bad AI customer service experience, according to a new survey from Acquire BPO As…

Paul Fipps, President, Global Industries and Strategic Growth at ServiceNow highlights AI-driven solutions for customer satisfaction, a strategic…

Enterprise AI systems have become integral to decision-making across the business cycle — from hiring and resource management to customer service and…