Customer Service

Versaterm Public Safety is excited to announce the acquisition of SPIDR Tech, the automated customer service software suite providing direct text…

ModSquad, the global leader in on-demand CX services, won the Gold Globee Sales and Customer Service Excellence Award in the 8th Annual 2021 Customer…

Fast Growing Trees, a portfolio company of Summit Park, is pleased to announce the acquisition of The Planting Tree, an e-commerce direct-to-consumer…

Integral Ad Science, a global leader in digital media quality, announced that Bridgette Heller, co-founder & CEO, Shirley Proctor Puller…

Eunice Sambo-Jackson to lead Clarity Customer Service Division  Clarity Benefit Solutions, a leading provider of consumer benefit technology, today…

Expertise Lists Alpha Bravo Development in Top 23 Picks Alpha Bravo Development is excited to announce that it was recently included on…

New alliance gives companies a comprehensive view of the customer service experience, based on sentiment and service history, to improve retention and…

New “Jazz” system launches today to streamline information sharing and improve customer service Citibot, the leading provider of interactive…

Sprout Social’s 2021 Index finds that 93% of marketers say social media has accelerated competition in their industry The opportunity of social…

After quadrupling revenue in 2020, the customer service company opens a new office in Dallas, Texas with plans to hire over 100 people within its…