Customer Service

Venture-backed Start-Up Recently Raised $44M in Series B Round Deepbrain AI, a company specializing in real-time artificial intelligence (AI) and a…

Beloved customer service and customer feedback brands will create powerful new Customer Intelligence company that enables businesses to build more…

PagerDuty customers benefit from real-time service status to customer service agents on critical, customer-impacting incidents PagerDuty, Inc., a…

Automation Anywhere, a global leader in intelligent automation introduced Automation Anywhere for Contact Centers, a cloud-native, AI-driven…

LiveVox Holdings, Inc., a leading cloud-based provider of customer service and digital engagement tools, launched the SmartStart Program. The new…

'We're here to put an end to those customer service phone-mazes by offering customer-focused friendly conversations around what you really need for…

Global technology company, Brand Metrics – which works with publishers to demonstrate the effectiveness of digital advertising – has announced a new…

Esker, a global cloud platform and leader in AI-driven process automation solutions for finance and customer service functions, announced the launch…

As Customer Service Week begins, new research from gig customer experience (GigCX) platform Limitless has revealed that consumers are more loyal and…

Katapult’s customers and retail partners can now benefit from a more streamlined integration of its lease-to-own solution Katapult announced that it…