Retailer Ashley Stewart Selects Amperity Customer Data Platform’s Full Stack to Fuel Customer…
Amperity, the leading customer data platform (CDP) for consumer brands, announced that Ashley Stewart, the American plus-size fashion retailer and…
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Customer Service
IRONSCALES Selected to Join the AWS Independent Software Vendor (ISV) Accelerate Program in the AWS…
IRONSCALES, the world’s fastest growing email security company, announced it has been selected to join the AWS Independent Software Vendor (ISV)…
New Research From Bright Data Reveals Appetite for Tighter External Regulation of Bot Use Among…
Bright Data, the global industry leader in making public web data accessible to all, has released new research that highlights the increased role bots…
Alta Resources Sees Strong Progress On Its Newest Building In Fort Myers
Alta Resources Corp., a global customer service outsourcing company supporting Fortune 500 companies, continues to make progress on its newest…
IBM Watson Launches New AI and Automation Features to Help Businesses Transform Customer Service
-- New IBM Watson Assistant features are designed to help businesses more quickly set up a voice agent with IntelePeer and enable more seamless…
Founder of CentOS and Rocky Linux – Gregory Kurtzer – Disrupts Legacy Software and…
CIQ, principal founding partner for Rocky Linux and the Rocky Enterprise Software Foundation, is now officially offering support services and value…
Help Lightning Integrates With ServiceNow To Support Complex Service Scenarios Using Remote…
Access to AR-enabled remote assistance software will help customer service agents better serve internal and external customers
Help Lightning, a…
Re-Humanizing / Re-Energizing Conversations Using AI: A Perspective
The need for better customer conversation experience will entice enterprises to seek the help of advanced technologies that promise to provide…
Spire Holdings Launches Spire+
Veteran NASCAR and Entertainment Executives Launch Full Service Automotive- Focused Marketing and Advertising Division
Spire Holdings announced the…
Druva Leads Industry With Best-in-Class Customer Support for Its Cloud Platform
Company Achieves Record NPS Score, More than Doubling Industry Average
Druva Inc., the leader in Cloud Data Protection and Management,…