IT and DevOps Clarity Benefit Solutions Expands Focus On World-Class Service AIT News Desk Jun 24, 2021 Eunice Sambo-Jackson to lead Clarity Customer Service Division Clarity Benefit Solutions, a leading provider of consumer benefit technology, today…
Apps Alpha Bravo Development Recognized as Top Miami Mobile App Developer AIT News Desk Jun 21, 2021 Expertise Lists Alpha Bravo Development in Top 23 Picks Alpha Bravo Development is excited to announce that it was recently included on…
Customer Experience Qualtrics and Genesys Form Partnership to Help Companies Deliver Customer Service Experiences AIT News Desk Jun 16, 2021 New alliance gives companies a comprehensive view of the customer service experience, based on sentiment and service history, to improve retention and…
Mobile Orleans Parish Communication District Taps Citibot to Enhance Resident Communication and Meet… AIT News Desk Jun 16, 2021 New “Jazz” system launches today to streamline information sharing and improve customer service Citibot, the leading provider of interactive…
Analytics Sprout Social Finds Marketers Failing to Prioritize Customer Service on Social Media Platforms AiT Analyst Jun 15, 2021 Sprout Social’s 2021 Index finds that 93% of marketers say social media has accelerated competition in their industry The opportunity of social…
SaaS HiOperator Accelerates Growth Through Dallas Expansion And Amplifies Customer Service Offerings AIT News Desk Jun 9, 2021 After quadrupling revenue in 2020, the customer service company opens a new office in Dallas, Texas with plans to hire over 100 people within its…
Chatbots & Intelligent Assistants ASAPP Named A 2021 Cool Vendor In CRM Customer Service And Support By Gartner AIT News Desk Jun 4, 2021 ASAPP, Inc., the artificial intelligence research-driven company, announced that it was named a 2021 Cool Vendor in a Gartner report titled, "Cool…
Natural Language Y Meadows Launches New AI Customer Service Automation Solution AIT News Desk Jun 1, 2021 Y Meadows, a technology company dedicated to empowering customer support teams with tools to elevate the quality of their service, announces the…
Cloud Siemens Healthineers Enhances Its Order Management Process with Esker’s AI-Driven Solution AIT News Desk Jun 1, 2021 Esker, a global cloud platform and leader in AI-driven process automation solutions for finance and customer service functions, announced that the…
Cloud Crescent Acquisition Corp Files Definitive Proxy in Connection with Proposed Business Combination… AIT News Desk May 21, 2021 Crescent Acquisition Corp, a publicly-traded special purpose acquisition company, filed a definitive proxy statement relating to its previously…