Crescent Acquisition Corp Files Definitive Proxy in Connection with Proposed Business Combination…
Crescent Acquisition Corp, a publicly-traded special purpose acquisition company, filed a definitive proxy statement relating to its previously…
Browsing Tag
Customer Service
AiThority Interview with Jonathan Brassington, EVP and Digital Customer Experience Practice Lead at…
Hi Jonathan, please tell us about your role and the team/technology you handle at Capgemini.
I lead the Digital Customer Experience (DCX) practice…
Simplr’s New Conversational Commerce Suite Helps Brands Convert More Buyers and Drive Repeat…
With brands facing increased pressure to deliver always-on, exceptional customer service that increases revenue, Simplr's Conversational Commerce…
Delta Media Tops Real Estate Technology Integration Study
WAV Group polls industry experts about tech systems integration
Real estate technology systems that don't "talk" to each other are among the most…
Magna5 Bolsters Managed Services Business Through Acquisition of SpinnerTech
Firm focused on transforming the mid-market managed IT services industry adds rapidly growing regional player
Magna5, a national provider of…
TransPerfect Honored as a Business Brilliance Award Finalist for Excellence in Customer Service
TransPerfect, the world's largest provider of language and technology solutions for global business, announced that it was nominated as a finalist in…
Flexjet and Sentient Jet Parent Company Acquires Halo Aviation, UK-Based Helicopter Provider
Announcement comes just weeks after acquisition of U.S.-based Associated Aircraft Group helicopter provider
Positions companies to become…
Qualtrics Introduces New Customer Care Command Center for Optimal Customer Service Team Performance
The command center empowers customer service agents to deliver great experiences that lead to higher customer satisfaction and retention
Qualtrics,…
Robotic Assistance Devices Appoints New Chief Financial Officer
Anthony Brenz Named CFO
Artificial Intelligence Technology Solutions, Inc., announced that its wholly-owned subsidiary Robotic Assistance…
Salesforce Reimagines Service Cloud to Transform Customer Service From Anywhere
Eighty-eight percent of service professionals report that the pandemic exposed technology gaps in their jobs
New Service Cloud innovations…