Chatbots & Intelligent Assistants ASAPP Named A 2021 Cool Vendor In CRM Customer Service And Support By Gartner AIT News Desk Jun 4, 2021 ASAPP, Inc., the artificial intelligence research-driven company, announced that it was named a 2021 Cool Vendor in a Gartner report titled, "Cool…
Natural Language Y Meadows Launches New AI Customer Service Automation Solution AIT News Desk Jun 1, 2021 Y Meadows, a technology company dedicated to empowering customer support teams with tools to elevate the quality of their service, announces the…
Cloud Siemens Healthineers Enhances Its Order Management Process with Esker’s AI-Driven Solution AIT News Desk Jun 1, 2021 Esker, a global cloud platform and leader in AI-driven process automation solutions for finance and customer service functions, announced that the…
Cloud Crescent Acquisition Corp Files Definitive Proxy in Connection with Proposed Business Combination… AIT News Desk May 21, 2021 Crescent Acquisition Corp, a publicly-traded special purpose acquisition company, filed a definitive proxy statement relating to its previously…
IT and DevOps AiThority Interview with Jonathan Brassington, EVP and Digital Customer Experience Practice Lead at… Sudipto Ghosh May 12, 2021 Hi Jonathan, please tell us about your role and the team/technology you handle at Capgemini. I lead the Digital Customer Experience (DCX) practice…
Martech Simplr’s New Conversational Commerce Suite Helps Brands Convert More Buyers and Drive Repeat… AIT News Desk May 12, 2021 With brands facing increased pressure to deliver always-on, exceptional customer service that increases revenue, Simplr's Conversational Commerce…
IT and DevOps Delta Media Tops Real Estate Technology Integration Study AIT News Desk May 5, 2021 WAV Group polls industry experts about tech systems integration Real estate technology systems that don't "talk" to each other are among the most…
Computing Magna5 Bolsters Managed Services Business Through Acquisition of SpinnerTech AIT News Desk May 3, 2021 Firm focused on transforming the mid-market managed IT services industry adds rapidly growing regional player Magna5, a national provider of…
Natural Language TransPerfect Honored as a Business Brilliance Award Finalist for Excellence in Customer Service AIT News Desk May 3, 2021 TransPerfect, the world's largest provider of language and technology solutions for global business, announced that it was nominated as a finalist in…
Drones Flexjet and Sentient Jet Parent Company Acquires Halo Aviation, UK-Based Helicopter Provider AIT News Desk Apr 29, 2021 Announcement comes just weeks after acquisition of U.S.-based Associated Aircraft Group helicopter provider Positions companies to become…