Computing Magna5 Bolsters Managed Services Business Through Acquisition of SpinnerTech AIT News Desk May 3, 2021 Firm focused on transforming the mid-market managed IT services industry adds rapidly growing regional player Magna5, a national provider of…
Natural Language TransPerfect Honored as a Business Brilliance Award Finalist for Excellence in Customer Service AIT News Desk May 3, 2021 TransPerfect, the world's largest provider of language and technology solutions for global business, announced that it was nominated as a finalist in…
Drones Flexjet and Sentient Jet Parent Company Acquires Halo Aviation, UK-Based Helicopter Provider AIT News Desk Apr 29, 2021 Announcement comes just weeks after acquisition of U.S.-based Associated Aircraft Group helicopter provider Positions companies to become…
Customer Experience Qualtrics Introduces New Customer Care Command Center for Optimal Customer Service Team Performance AIT News Desk Apr 29, 2021 The command center empowers customer service agents to deliver great experiences that lead to higher customer satisfaction and retention Qualtrics,…
Robots Robotic Assistance Devices Appoints New Chief Financial Officer AIT News Desk Apr 27, 2021 Anthony Brenz Named CFO Artificial Intelligence Technology Solutions, Inc., announced that its wholly-owned subsidiary Robotic Assistance…
Cloud Salesforce Reimagines Service Cloud to Transform Customer Service From Anywhere AIT News Desk Apr 21, 2021 Eighty-eight percent of service professionals report that the pandemic exposed technology gaps in their jobs New Service Cloud innovations…
Gaming BetMGM to Integrate GameSense Responsible Gaming Program into Mobile Gaming AIT News Desk Apr 21, 2021 iGaming leader becomes first online gaming operator in the U.S. to adopt award-winning responsible gaming program BetMGM, the mobile sports and…
Security Cisco Acclaimed by Frost & Sullivan for Offering Unprecedented Visibility and Security for… AIT News Desk Apr 20, 2021 Cisco's platform breaks down the silos between cybersecurity teams and systems, allowing seamless collaboration between IT and OT personnel to protect…
Analytics US Businesses Know More About Customers in 2021 Vs 2020, According to New Insightly Survey AIT News Desk Apr 8, 2021 Innovator of Unified CRM Reveals New Insights from 500 Businesses and Tips for Reconnecting with Customers The landscape for businesses has…
Cloud Veeam Helps Fuel Evergy’s Power Production AIT News Desk Mar 29, 2021 Forbes Global 2000 company taps Veeam to accelerate data backup and recovery and meet data protection compliance Veeam Software, the leader in…