Customer Service

TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide,…

The Ein Platform Enables Seamless Innovation With Rapid Development and Deployment Cycles Focused on Enhancing Patient Outcomes and Provider Goals.…

Hi, Scott. Please tell us about your journey into technology and how you started at Deepgram. The idea for Deepgram was born two miles underground…

As the world continues its race towards total digitalization, embracing customer feedback is essential to ensure positive engagement, and to improve…

Forethought, an AI enterprise company, unveiled its Customer Advisory Board. The group comprises industry leaders that advise on the future of AI in…

Dialpad, the AI-powered cloud business phone and contact center provider for modern businesses, announced a multi-year deal with Club Champion to…

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been chosen by global appliances…

Transaction significantly expands Vantage’s presence in the growing Montreal market Vantage Data Centers, a leading global provider of hyperscale…

Bright Pattern, a leading provider of AI-powered cloud contact center software, has been deployed by nine multinational car manufacturers, including…

Clinc, a leader in conversational AI, announced the appointment of Mahesh Baxi as the organization's chief customer officer, effective immediately. In…