Customer Service

New Cloud Contact Center Service for Small and Medium Businesses Verizon debuts Contact Center Hub, a new, cloud-based solution that will provide…

The company streamlined its product development, innovation, and M&A strategies to secure clients' device and network ecosystem Based on its…

Global business messaging provider MessageMedia has announced the latest updates to its Text Messaging for NetSuite app to meet the growing demand for…

New Appointment Drives Unbabel’s Vision to Continue Global Expansion as Need for Multilingual Translation Accelerates in Customer Service Unbabel,…

New integrations between Oracle Cloud CX and Sprinklr help marketing and customer service professionals make every customer interaction matter…

N26 will welcome two new additions to its leadership team as it continues to expand its leadership bench for the company's next phase of growth N26…

G+ 3C Outlet redefines the value of second-hand electrical goods while providing consumers opportunities to access some of the most sought-after…

Businesses are recognizing the need to leverage conversational AI to provide satisfactory customer service experience. In 1956, the term artificial…

Fast, intuitive, and effective Zappix customer self-service experiences further enhance the frictionless customer experiences HGS Digital delivers…

Troops.ai announced that its revenue communications platform is now available for Hubspot, Intercom, Zendesk, and Jira enterprise applications and the…