Machine Learning Genomenon Commended by Frost & Sullivan for Advancing Clinical Genomics Interpretation and… AIT News Desk Feb 12, 2020 The Company's Content-Rich Genomic Database Platform and AI-Driven Processing Help Mitigate Early-Stage Genomic Translational Research Challenges…
Guest Authors Top 11 Use Cases of RPA in the Insurance Industry Mitul Makadia Feb 11, 2020 It is a well-known fact that the workforce in the Insurance space is heavily burdened with repetitive and mundane tasks. Their time and skills are…
Voice Virtual Benefits Administrator Launches an Omnichannel Customer Support Solution AIT News Desk Feb 10, 2020 VBA, a leading-edge software design company revolutionizing the insurance industry, introduces the official launch of their omnichannel communication…
Security OneLogin Strengthens EMEA Headquarters With Appointment of Former DocuSign Security Lead, Announces… AIT News Desk Feb 10, 2020 OneLogin announced the appointment of Niamh Vianney Muldoon, award-winning information security thought leader with extensive expertise in…
Computing Major Airline Selects Bright Pattern Cloud Contact Center Software AIT News Desk Feb 7, 2020 Bright Pattern, Leading Provider of Omnichannel Cloud Contact Center Software for Innovative Enterprises, Selected by US-Based Airline A leading…
Computing SHIMA SEIKI Enhances the Customer Experience Through Optimized Service Parts Inventory Management AIT News Desk Feb 5, 2020 Leading manufacturer selected Syncron Inventory to improve customer satisfaction and enhance financial performance in Dec. 2019 Syncron, a provider…
Analytics New Report Breaks Voice-of-the-Customer Market Into Three Functional Segments AIT News Desk Feb 5, 2020 Topbox Included in Emerging Unified Data Analytics Category of VoC Technologies Topbox, makers of conversation analytics software, is cited in a…
Guest Authors The CIO’s Dilemma: AI-Powered Innovation Without Chaos Pegah Ebrahimi Feb 5, 2020 You're on your way to the airport for a birthday weekend getaway when you receive a notification from your airline on your phone: “Hello, your…
Guest Authors Humans vs. Machines – the Future of Communication Neil Hammerton Feb 3, 2020 Artificial Intelligence (AI) is increasingly being integrated into everyday life. The technology is so advanced that, in some cases, you may not even…
IT and DevOps Aisera Launches AI Service Management Platform With Astonishingly High Auto-Resolution Rates AIT News Desk Jan 29, 2020 Serial Entrepreneur and AI Visionary Muddu Sudhakar Recasts a New Generation of Customer and Employee Experience Aisera, the world's first…