Genesys

Company expands Genesys Cloud capabilities and ecosystem to help enterprises put agentic AI to work across the customer journey…

Collaborations with Adobe, AWS, Deepgram, ElevenLabs, Meta, Salesforce, ServiceNow and Sierra extend the Genesys Cloud Agentic…

Genesys Cloud Navigator, Genesys Cloud Orchestrator, Contextual Intelligence, and the AI Control Plane create an integrated approach to scaling…

Daniel Bailey and Alexandre Oddos appointed to drive global ecosystem growth and execution Genesys®, a global cloud leader in…

Glenn Nethercutt promoted to Executive Vice President, Chief Technology Officer and Mike Szilagyi named General Manager, Senior Vice President,…

Extends Genesys Cloud footprint with full-service cloud regions in Singapore and Mexico, with plans for the EU Sovereign Cloud and Saudi…

Genesys, a global cloud leader in AI-Powered Experience Orchestration, announced its recognition as a Leader in the IDC MarketScape: Worldwide…

Genesys takes its partnership with Ferrari to the next level, aiming to enhance personalized experiences Genesys®, a global cloud…

New agentic Copilot and Virtual Agent capabilities with native A2A and MCP interoperability help enterprises accelerate readiness for large-scale,…

AI represented more than 10% of Genesys Cloud bookings during the period Genesys, a global cloud leader in AI-powered experience…