Genesys

Genesys recognized as a worldwide leader for general-purpose conversational AI Genesys, a global cloud leader in AI-powered experience…

Global leaders in CCaaS and CRM expand partnership to help businesses drive more value from data and AI with Genesys Cloud CX and Salesforce Service…

Genesys, a leader in AI-powered experience orchestration, has achieved Federal Risk and Authorization Management Program (FedRAMP) authorization at…

Genesys, a global cloud leader in AI-powered experience orchestration released its 2022 Sustainability Report covering the company's fiscal year…

Genesys kicked off Xperience 2023, the customer experience (CX) event of the year, by unveiling the expansion of the company's artificial intelligence…

Genesys unveiled its Experience Index methodology: the first people-centric approach based on listening and understanding what really motivates…

Hi Brett. Welcome to our Interview Series. Please tell us a little bit about your role and responsibilities in your current company. How did you…

UK's largest auto insurer moves to AI-powered Genesys Cloud CX for its all-in-one capabilities to deliver personalized digital customer and employee…

Genesys announced expanded generative AI capabilities for experience orchestration, helping organizations unlock deeper customer and operational…

Genesys highlights how organizations are transforming their customer engagement through the power of the Genesys Cloud CX platform. With nearly 30%…