Genesys

New Integration and Investment Expands Access to Customer Service for the Global Visually Impaired Community Genesys, a global cloud leader in…

Genesys Grows New Booking and Subscriptions More than 100% Year-over-Year as Companies Adopt Its Experience as a Servicesm Vision Genesys, a global…

Genesys, a global cloud leader in customer experience orchestration, has been ranked first for 2020 market share in the IDC Worldwide Contact Center…

Cloud customer experience provider placed highest for ability to execute Genesys, a global cloud leader in customer experience orchestration, has…

With new Genesys Cloud CX features, companies can easily integrate AI and automation across digital and voice channels Genesys, a global cloud leader…

New Digital-First Product Transforms the Customer Conversation Beyond Transactional Chat Interactions to Intuitive Digital Experiences That Build…

Cloud Customer Experience Leader Receives Highest Ranking in the Frost Radar™: North American Enterprise Cloud Contact Center Market 2021 Report…

New alliance gives companies a comprehensive view of the customer service experience, based on sentiment and service history, to improve retention and…

Inaugural Sustainability Report Outlines Company's Path to Achieving Carbon Neutrality, Improving Employee Representation and Positively Impacting One…

Customer experience pioneer to enable companies to deliver high-touch customer engagement at scale with Messenger API for Instagram With more…