Machine Learning Genesys Extends Beyond the Contact Center with New AI-Powered Employee Experience Solution PR Newswire May 15, 2023 Genesys, a global cloud leader in experience orchestration announced the Genesys Cloud EX solution, a new product to engage, motivate and empower…
Machine Learning Rabobank Transforms into a Digital Banking Leader by Partnering with Genesys PRNewswire Apr 7, 2023 Genesys, a global cloud leader in experience orchestration,announced Rabobank, a leading customer focused cooperative bank in the Netherlands, has…
Cloud Genesys Launches Industry-First Automated Trial and Purchase Experience, Making Rapid CX Innovation… PR Newswire Mar 29, 2023 Genesys, a global cloud leader in experience orchestration, introduced the GCXNow offering, a new way for small- to mid-sized organizations to quickly…
Cloud Genesys Named a Leader in Cloud Contact Center Report by Top Analyst Firm PR Newswire Mar 28, 2023 Genesys Cloud CX received among the highest scores for artificial intelligence, workforce optimization, self-service and outbound capabilities…
Cloud Genesys and Acqueon Partner to Bring Advanced Revenue Intelligence to Enterprise Customer Experience PR Newswire Mar 22, 2023 Genesys, a global cloud leader in experience orchestration, and Acqueon, a leading customer engagement platform specializing in outbound revenue…
Technology Genesys and World Wide Technology Team Up for Next-Generation Customer and Employee Experience… AIT News Desk Jan 13, 2023 Genesys, a global cloud leader in experience orchestration, announced a new partnership with World Wide Technology (WWT), a global technology…
Technology Genesys Sets the Pace for Industry Sustainability Initiatives with Latest ESG Recognition AIT News Desk Jan 12, 2023 Genesys, a global cloud leader in customer experience orchestration, has been recognized by two leaders in sustainability ratings for its marked…
Machine Learning Genesys Announces Strategic Collaboration Agreement with AWS AIT News Desk Jan 10, 2023 Genesys, a global cloud leader in experience orchestration, announced a new Strategic Collaboration Agreement (SCA) with Amazon Web Services, Inc.…
Technology Genesys Announces Executive Leadership Appointments AIT News Desk Dec 10, 2022 Genesys, a global cloud leader in experience orchestration, announces changes to its executive leadership team. Olivier Jouve transitions to the…
Technology Sitel Group Partners with Genesys to Accelerate Brands’ Digital Transformation AIT News Desk Dec 7, 2022 This partnership supports brands’ strategies to move to the cloud, become fully omnichannel and deliver integrated customer and employee…