Genesys

New Integration Helps Cross-functional Teams Communicate and Collaborate, Reducing Customer and Employee Friction and Increasing Loyalty 8x8, Inc. a…

Hexaware Technologies, a leading global IT consulting and digital solutions provider, announced its partnership with Genesys, a global cloud leader in…

Cresta, the leader in real-time intelligence for contact centers, announced the closing of its $80 million Series C financing round, giving the…

Genesys, a leader in cloud customer experience orchestration, and Thrive, the behavior change technology company founded by Arianna Huffington, are…

Bandwidth Inc., a leading global enterprise cloud communications company, announced an important step forward in the future of the enterprise contact…

Genesys Cloud CX customers gain added flexibility and data protection for customer engagement solutions across digital and voice channels Nuance…

Round is led with investment by Salesforce Ventures with participation from ServiceNow Ventures and Zoom Video Communications, to strengthen Genesys…

Placement marks the first designation as a leader for Genesys in the WFO market, a significant milestone as the company continues to focus on…

Company extends its market leadership with journey analytics and conversational AI for marketing and sales, transforming customer and employee…

Customer Data Platform's seamless integration with Genesys Customer Experience Platform empowers agents with real-time customer insights Treasure…