Genesys Positioned As A Major Player In IDC MarketScape: Worldwide Conversational AI Software…
Genesys DX recognized for broad range of functionality, low-code/no-code capabilities and strong reporting and analytics tools.
Genesys, a global…
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Genesys
Google Cloud and Genesys Enable Organizations to Better Connect Customer Experiences
Genesys, a global cloud leader in customer experience orchestration, and Google Cloud announced an expansion of their strategic partnership to help…
Genesys to Reinvent the Customer Experience Across Enterprises
Genesys has agreed to acquire Pointillist and Exceed.ai to enhance its offerings in the Experience as a Service market and transform customer and…
Genesys Launches BeyondCX, the First eLearning Program for Contact Center Employees Focused on…
Genesys, a global cloud leader in customer experience orchestration, announced BeyondCX, the industry's first eLearning program for contact center…
Genesys Study Reveals Path to Improving Recruitment and Retention for the Contact Center in the Face…
Research Identifies Top Personal Values in High-Performing Contact Center Agents to Help Companies Improve Overall Employee Engagement and Customer…
Genesys Bolsters Asia Pacific Presence With New Appointments To Its Regional Leadership Team Amid…
- Assaf Tarnopolsky joins Genesys as Senior Vice President and General Manager of APAC, Stephen Hamill comes on board as Vice President, ASEAN and…
Genesys and Be My Eyes Partner to Create Accessible Experiences
New Integration and Investment Expands Access to Customer Service for the Global Visually Impaired Community
Genesys, a global cloud leader in…
Genesys Announces First Half Fiscal Year 2022 Cloud Business Growth
Genesys Grows New Booking and Subscriptions More than 100% Year-over-Year as Companies Adopt Its Experience as a Servicesm Vision
Genesys, a global…
Genesys Ranked First For 2020 Market Share In Contact Center Applications Software
Genesys, a global cloud leader in customer experience orchestration, has been ranked first for 2020 market share in the IDC Worldwide Contact Center…
Genesys Named A Leader In The 2021 Gartner Magic Quadrant For Contact Center As A Service
Cloud customer experience provider placed highest for ability to execute
Genesys, a global cloud leader in customer experience orchestration, has…