Genesys

Genesys, a global cloud leader in customer experience orchestration, announced that Wesley Story has been named Chief Information Officer (CIO),…

Genesys DX recognized for broad range of functionality, low-code/no-code capabilities and strong reporting and analytics tools. Genesys, a global…

Genesys, a global cloud leader in customer experience orchestration, and Google Cloud announced an expansion of their strategic partnership to help…

Genesys has agreed to acquire Pointillist and Exceed.ai to enhance its offerings in the Experience as a Service market and transform customer and…

Genesys, a global cloud leader in customer experience orchestration, announced BeyondCX, the industry's first eLearning program for contact center…

Research Identifies Top Personal Values in High-Performing Contact Center Agents to Help Companies Improve Overall Employee Engagement and Customer…

- Assaf Tarnopolsky joins Genesys as Senior Vice President and General Manager of APAC, Stephen Hamill comes on board as Vice President, ASEAN and…

New Integration and Investment Expands Access to Customer Service for the Global Visually Impaired Community Genesys, a global cloud leader in…

Genesys Grows New Booking and Subscriptions More than 100% Year-over-Year as Companies Adopt Its Experience as a Servicesm Vision Genesys, a global…

Genesys, a global cloud leader in customer experience orchestration, has been ranked first for 2020 market share in the IDC Worldwide Contact Center…