Genesys

Hinduja Global Solutions (HGS), a leading and innovative provider of solutions in consumer engagement, digital customer experiences (CX), and business…

Genesys, a global cloud leader in experience orchestration, announces the release of "The Challenge of Customer-Centric Banking," a research report…

Abstrakt announced that the company has expanded its solution with six new integration partners including Five9, Outreach, Genesys, RingCentral, NICE…

Genesys, a global cloud leader in experience orchestration, today introduced Genesys Cloud AI Experience, a new solution designed to help…

Genesys, a global cloud leader in customer experience orchestration, has been named a leader in "The Forrester New Wave: Conversation Automation…

A new report by MIT Technology Review Insights explores how global organizations are reassessing their customer experience (CX) workforce and…

Genesys, a global cloud leader in customer experience orchestration, has been positioned by Gartner, Inc. as a Leader in the 2022 Gartner Magic…

Genesys, a leader in cloud customer experience orchestration, announced innovation that makes it possible for businesses to operationalize empathy for…

Genesys to actively enable indirect and direct channel with combined Zoom Phone and Genesys Cloud CX solution Zoom Video Communications, Inc. and…

SightCall for Genesys Cloud CX helps businesses resolve customer needs effortlessly through on-the-spot support using video and annotation…