Chatbots & Intelligent Assistants Contact Centers Adding AI to Become More Intelligent, Responsive to Customers AIT News Desk Apr 16, 2019 ISG Provider Lens Reports See Contact Center Industry Moving from Resolving Queries to Providing End-To-End Customer Service Experiences Contact…
Robots Automation and AI Disrupt Digital Business Transformation AIT News Desk Mar 4, 2019 ISG Provider Lens Report Finds Pan American Enterprises Looking for Vendors That Can Help Them Automate Many IT Tasks Robotic process automation…
Cognitive Architectures Mindtree Recognized as Rising Star by ISG for Its Advanced It Infrastructure Management Platform AIT News Desk Feb 26, 2019 Report Cites Mindtree's Highly Automated MWATCH Platform for Simplifying It Infrastructure Mindtree, a global technology services and digital…
Big Data Australia, New Zealand Businesses Turning to Hybrid Cloud AIT News Desk Dec 28, 2018 ISG Provider Lens report finds ANZ organizations prefer a multi-cloud environment, and are slower to adopt public cloud than others Businesses in …
Automation Digital Workplace Providers in Brazil Supporting Shift to ‘Omnipresent Workplaces’ AIT News Desk Nov 26, 2018 Solutions Aimed at Enabling Work to Be Done Anytime, Anywhere, from Any Device Enterprises are being challenged to provide an "omnipresent…
Automation ISG Index: Cloud-Based Services Boost 3Q Asia Pacific Sourcing Market AIT News Desk Nov 6, 2018 As-a-service ACV climbs 51%, topping US$1 billion for the second straight quarter The Asia Pacific sourcing market continues to be bolstered by…
Robots ISG Study Reveals What It Takes to Become a High-Performing Bot 3.0 Company AIT News Desk Sep 19, 2018 Only 7% currently achieve that level of performance, ISG says Bot 3.0 companies, building their own digital workforces, are moving faster…
Analytics Mindtree Recognized as Market Leader for Application Development and Maintenance Services by… AIT News Desk Sep 11, 2018 ISG Provider Lens™ Report cites Mindtree's agile and continuous testing approach as key differentiators Mindtree, a global technology services…
Chatbots & Intelligent Assistants Hexaware Recognized by ISG as a Rising Star in SAP Cloud Platform Services AIT News Desk Aug 22, 2018 Hexaware Technologies Ltd, the fastest-growing next-generation provider of IT, BPO and consulting services, today announced it has been recognized as…
News ISG Expands Provider Evaluations to Brazil AIT News Desk Aug 15, 2018 ISG Provider Lens™ Quadrant series launched with report evaluating providers offering infrastructure, data center and private cloud services…